Email Support
For now, all BlackLith support requests should be sent to our official email address. This helps us keep order history, attachments, and support details in one place.
General support
iblacklith@gmail.com
Order and warranty support
iblacklith@gmail.com
For Order Questions
Please include your order number, full name, email used at checkout, product name, and the specific question. If your question is about customisation, include the options you selected or want to change.
- Order status or tracking question.
- Deposit or final payment question.
- Custom layout or finish question.
- Shipping, destination, or delivery timing question.
For Delivery Damage or Warranty Claims
Email us as soon as possible with photo/video evidence, order number, delivery date, delivery location, and a clear description of the issue.
Tip: For delivery damage, take photos and videos before installation, modification, movement, or use. Evidence captured at delivery makes support much faster.
Company Address
BlackLith LLC
1621 Central Ave
Cheyenne, WY 82001
USA
For fastest service, contact us by email first at iblacklith@gmail.com.